Last Updated: July 30, 2024
1. INTRODUCTION
Home Watch of America, LLC (hereinafter referred to as “the Company”, “Home Watch of America”, "Our", “Us”, “We”) is dedicated to maintaining the highest standards of transparency and integrity. This disclosure outlines the specifics of our Affiliate Program, clarifying the relationship between the Company and Affiliate Program Participants, and detailing the compensation structure.
2. CUSTOMER AWARENESS
This disclosure is provided to ensure that all potential customers are aware of the affiliate relationship prior to engaging our services. If you were introduced to Home Watch of America through one of our Affiliate Program Participants, it's important to understand that:
- The Affiliate Program Participant may receive compensation.
- The compensation is contingent upon your completion of the conditions stated above.
- Affiliate Program Participants are independent and not direct representatives of the Company.
3. AFFILIATE COMPENSATION AND CONDITIONS
Affiliate Program Participants are an integral part of our outreach and marketing efforts. They help us connect with potential customers who are interested in our home watch services. Here’s how the compensation process works:
3.A) Commission: Affiliate Program Participants may receive a commission of $100 for each Qualified Affiliate Lead who completes the requisite Service Fulfillment. This fulfillment involves the purchase of a membership and the successful completion of four (4) specified services by the Affiliate Lead.
3.B) Payment Conditions: The commission is payable only after the Affiliate Lead has made full payment for, and completed, these services. The commission is attributed to the Affiliate Program Participant once all service conditions are met and verified by the Company.
4. AFFILIATE OBLIGATIONS AND RESPONSIBILITIES
Affiliate Program Participants are expected to:
- Conduct their promotions ethically and transparently.
- Ensure that any claims they make about the Company are accurate and substantiated.
- Clearly disclose their affiliate status in all promotional materials, ensuring that the consumers are aware of the affiliate relationship before engaging with our services.
5. NATURE OF THE AFFILIATE RELATIONSHIP
Affiliate Program Participants are independent persons or entities who promote the Company services under the Terms outlined in our Affiliate Agreement. They are not employees or agents of the Company. Instead, they operate independently to introduce potential customers through targeted outreach.
6. PROMOTIONAL GUIDELINES
6.1. Purpose of Guidelines: Affiliate Program Participants are required to promote the Company’s services ethically, legally, and in alignment with our brand standards. This section outlines acceptable practices and provides specific examples to guide your promotional efforts.
6.2. Acceptable Practices:
- Truthful Advertising: Ensure all promotional content is accurate and substantiates any claims made about the Company’s services.
- Brand Consistency: Use only approved branding materials provided by the Company to maintain brand consistency.
- Disclosure of Relationship: Clearly disclose your affiliate relationship with the Company in all promotional materials using recommended phrasing such as “#ad” or “#sponsored” prominently displayed.
6.3. Unacceptable Practices:
- Misleading Claims: Avoid making unverified claims or suggesting that benefits or results are guaranteed.
- Unauthorized Testimonials: Do not use testimonials or endorsements without documented consent and proof that they reflect genuine, honest opinions.
- Manipulation of Reviews: Do not manipulate or fabricate customer reviews under any circumstances.
6.4. Examples of Compliant Advertising:
- Compliant Ad: An advertisement that includes a clear call-to-action, a direct link to the Company website, a proper endorsement disclosure, and adheres to factual claims about services.
- Non-Compliant Ad: An ad that implies the Company’s services are endorsed by a celebrity who has not formally endorsed the services, lacks necessary disclaimers, or exaggerates potential benefits.
6.5. Social Media Specific Guidelines:
- Hashtag Usage: Always include #ad or #sponsored in the first three lines of any post made on social media platforms to ensure transparency.
- Platform Compliance: Follow specific advertising rules unique to each social media platform, such as Meta’s Branded Content Policies and Instagram’s content guidelines.
6.6. Consequences of Non-Compliance: Non-adherence to these promotional guidelines may result in immediate corrective actions by the Company, including but not limited to suspension or termination of the affiliate partnership, and potential legal actions depending on the severity of the violation.
6.7. Regular Updates and Training: The Company may provide periodic updates to these guidelines as necessary to reflect changes in legal standards and marketing practices. Affiliates are expected to stay informed about current best practices and any changes in promotional guidelines.
7. LEGAL AND ETHICAL COMPLIANCE
The Affiliate Program Participant is responsible for full compliance with all applicable laws, including the Federal Trade Commission (FTC) guidelines on endorsements and testimonials.
8. LIMITATION OF LIABILITY
THE COMPANY EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY FOR ANY CLAIMS, DAMAGES, LOSSES, COSTS, OR EXPENSES (INCLUDING, WITHOUT LIMITATION, ATTORNEYS’ FEES) THAT ARISE DIRECTLY OR INDIRECTLY FROM ANY ACTIONS, OMISSIONS, OR CONDUCT OF ITS AFFILIATE PROGRAM PARTICIPANTS. THIS LIMITATION OF LIABILITY APPLIES TO, BUT IS NOT LIMITED TO, ANY MISCONDUCT, NEGLIGENCE, MISREPRESENTATION, OR FRAUDULENT ACTIVITY PERPETRATED BY AN AFFILIATE PROGRAM PARTICIPANT UNDER THE AFFILIATE PROGRAM.
THE COMPANY IS NOT RESPONSIBLE FOR ANY UNAUTHORIZED ACTIONS TAKEN BY AFFILIATE PROGRAM PARTICIPANTS THAT ARE NOT EXPRESSLY AUTHORIZED UNDER THE TERMS OF THE AFFILIATE AGREEMENT. SUCH UNAUTHORIZED ACTIONS INCLUDE, BUT ARE NOT LIMITED TO, THE MISUSE OF THE COMPANY’S BRANDING, THE UNAUTHORIZED REPRESENTATION OF ENDORSEMENT OR PARTNERSHIP BEYOND THE SCOPE OF THE AFFILIATE AGREEMENT, OR ANY ENGAGEMENT IN ACTIVITIES THAT THE COMPANY HAS NOT APPROVED.
MOREOVER, THIS LIMITATION OF LIABILITY EXTENDS TO ANY CLAIMS OF THIRD-PARTY LIABILITY WHERE AN AFFILIATE PROGRAM PARTICIPANT’S ACTIONS OR MISREPRESENTATIONS MIGHT IMPLY THE COMPANY’S INVOLVEMENT OR RESPONSIBILITY. THE COMPANY SHALL NOT BE HELD ACCOUNTABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
AFFILIATE PROGRAM PARTICIPANTS MUST UNDERSTAND THAT THEY ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF THE COMPANY. THE RELATIONSHIP STIPULATED IN THE AFFILIATE AGREEMENT DOES NOT CREATE A PARTNERSHIP, JOINT VENTURE, OR ANY OTHER FORM OF LEGAL ASSOCIATION THAT WOULD IMPOSE LIABILITY UPON ONE PARTY FOR THE ACT OR FAILURE TO ACT OF THE OTHER PARTY, EXCEPT AS EXPRESSLY OUTLINED IN THE AGREEMENT.
THE COMPANY’S LIABILITY IN CONNECTION WITH THE AFFILIATE PROGRAM, UNDER ANY CAUSE OF ACTION OR THEORY, SHALL BE STRICTLY LIMITED TO THE AMOUNT PAID, IF ANY, BY THE COMPANY TO THE AFFILIATE PROGRAM PARTICIPANT UNDER THE AGREEMENT DURING THE THREE (3) MONTHS PRIOR TO THE EVENT GIVING RISE TO SUCH CLAIM. AFFILIATE PROGRAM PARTICIPANTS AGREE THAT THIS LIMITATION IS AN AGREED ALLOCATION OF RISK AND IS A REFLECTION OF THE RATE OF COMPENSATION.
IN NO EVENT SHALL THE COMPANY BE HELD LIABLE FOR ANY CLAIMS ARISING FROM THE AFFILIATE PROGRAM PARTICIPANT’S FAILURE TO FOLLOW GUIDELINES PROVIDED BY THE COMPANY, INCLUDING BUT NOT LIMITED TO COMPLIANCE WITH LAWS, REGULATIONS, OR FTC GUIDELINES.
9. INDEMNIFICATION
Affiliate Program Participants agree to defend, indemnify, and hold harmless the Company and its directors, officers, employees, agents, successors, and assigns (collectively, the “Indemnified Parties”) from and against any and all liabilities, damages, judgments, settlements, penalties, fines, costs, or expenses (including reasonable attorneys’ fees and other litigation expenses) arising out of or relating to:
9.1. Breach of Agreement: Any breach of the Affiliate Agreement or violation of any representation, warranty, or covenant made by the Affiliate Program Participant, including but not limited to, failure to comply with any terms and conditions of the Affiliate Agreement.
9.2. Illegal Actions: Any illegal or fraudulent actions undertaken by the Affiliate Program Participant in connection with their participation in the Affiliate Program.
9.3. Misrepresentation: Any misrepresentation or false advertising related to the Company’s services, including claims not authorized or supported by the Company.
9.4. Third-Party Claims: Any third-party claims arising from the Indemnifying Party’s activities under the Affiliate Program, including but not limited to claims for defamation, violation of rights of privacy or publicity, loss of service by other customers, and infringement of intellectual property rights.
9.5. Non-Compliance with Laws: Any non-compliance with local, state, federal, or international laws and regulations by the Affiliate Program Participant, especially concerning advertising, email marketing, and consumer protection.
The Affiliate Program Participant’s obligation to indemnify will survive the expiration or termination of the Affiliate Agreement and will include any claims or demands made after the conclusion of the agreement.
The Indemnified Parties shall provide prompt notice of any claim or legal action arising out of activities conducted under the Affiliate Program. The Affiliate Program Participant will have the right to participate in the defense of any such claim at its expense and negotiate its settlement. However, the Affiliate Program Participant will not agree to any settlement that imposes any obligation or liability on the Indemnified Parties without its prior express consent.
This indemnification obligation is intended to apply broadly and includes any and all claims and causes of action attributed to the negligence, acts, or omissions of the Affiliate Program Participant.
10. TERMINATION RIGHTS
The Company reserves the right to terminate the affiliate relationship with any Affiliate Program Participant at any time, with or without notice, for any reason or for no reason, at its sole discretion. The grounds for such termination include, but are not limited to, the following:
10.1. Breach of Agreement: Any breach of the Affiliate Agreement or non-compliance with any terms and conditions specified therein. This includes, but is not limited to, failure to adhere to the marketing guidelines, misrepresentation of services, or misuse of Company branding.
10.2. Unethical Conduct: Engagement in unethical conduct or practices that are detrimental to the integrity or reputation of the Company, including fraudulent activities, deceptive practices, or violation of applicable laws and regulations.
10.3. Legal Compliance Issues: Failure to comply with relevant legal and regulatory requirements that govern the Affiliate Program Participant’s activities in connection with the Affiliate Program.
10.4. Performance Issues: Unsatisfactory performance or failure to meet the performance standards as determined by the Company in its reasonable judgment.
10.5. Damaging Actions: Any actions or behavior by the Affiliate Program Participant that could potentially harm the customers or other affiliates, or that pose a risk to the safety, security, or operational effectiveness of the Company.
Upon termination:
- The Affiliate Program Participant must cease all promotional activities and use of Company materials, trademarks, and any other assets related to the Affiliate Program.
- The Affiliate Program Participant must remove all references to the Company from their marketing materials and online platforms immediately.
- Any pending commissions owed to the Affiliate Program Participant will be subject to review; commissions attributable to transactions occurring before the termination may be paid, provided those transactions are not subject to dispute or refund.
The Company will communicate the decision to terminate the affiliation through the contact information provided by the Affiliate Program Participant in the Affiliate Agreement.
This Termination Rights clause shall survive the expiration or termination of the Affiliate Agreement and is enforceable even after the conclusion of the affiliation.
11. COMPLIANCE WITH LAWS
The Affiliate Program Participant is strictly required to adhere to all applicable local, state, federal, and international laws and regulations (collectively, “Applicable Laws”) governing their conduct. This includes, but is not limited to, laws and regulations related to marketing, advertising, email communications, data protection, consumer protection, and any other relevant aspects of their affiliate activities.
11.1. Marketing and Advertising Compliance: Affiliate Program Participants must ensure that all advertising and promotional materials, both online and offline, fully comply with the legal standards and ethical guidelines established by the Federal Trade Commission (FTC) and other relevant regulatory bodies. Affiliate Program Participants are prohibited from engaging in deceptive, misleading, or otherwise unethical practices, including making false claims about the services offered by the Company or the potential benefits of such services.
11.2. Data Protection and Privacy: Affiliate Program Participants must comply with all relevant data protection laws such as the General Data Protection Regulation (GDPR) for EU residents, the California Consumer Privacy Act (CCPA) for California residents, and any other applicable data privacy laws. This includes obtaining proper consent from individuals prior to collecting, using, or disclosing their personal information, ensuring the security of the personal data they handle, and providing individuals with the ability to access, correct, or delete their personal data as required by law.
11.3. Email Communication: Affiliate Program Participants must adhere to the CAN-SPAM Act or similar legislation governing commercial email communications. This includes providing clear “opt-out” mechanisms in emails, accurately identifying the message as an advertisement, and ensuring that email headers and subject lines are not deceptive.
11.4. Consumer Protection: Affiliate Program Participants must respect consumer rights and adhere to fair trading practices. They should avoid any action that could be harmful to consumers or that could damage the reputation of the Company by association.
11.5. Reporting Obligations: Affiliate Program Participants are required to maintain comprehensive records of their activities to demonstrate compliance with all Applicable Laws and to provide such records to the Company upon request. The Company reserves the right to conduct audits or request reports periodically to verify an Affiliate Program Participant’s compliance.
11.6. Legal Consequences for Non-Compliance: Failure to comply with these legal requirements may result in immediate termination of the affiliate relationship, as outlined in the Termination Rights clause of the Affiliate Agreement. Additionally, non-compliance may expose the Affiliate Program Participant to civil or criminal penalties under applicable laws.
12. DISPUTE RESOLUTION
12.1. Mandatory Binding Arbitration: Any disputes, controversies, or claims arising out of or relating to the Affiliate Agreement between the Company and an Affiliate Program Participant, including but not limited to its interpretation, performance, breach, termination, or validity, shall be resolved exclusively through final and binding arbitration. This includes any claims against other parties relating to services or products provided or billed to Affiliate Program Participants whenever the dispute involves the Company, whether the dispute arises under contract, tort, statute, or any other legal or equitable basis.
12.2. Governing Rules: The arbitration shall be conducted in accordance with the rules of the American Arbitration Association (AAA) applicable to commercial disputes. If AAA is not available or if both parties agree, another arbitration service may be used.
12.3. Arbitration Location and Law: The arbitration proceedings shall be held in Wilmington, Delaware. The arbitration agreement and all proceedings thereunder shall be governed by the laws of the State of Delaware, without regard to its conflict of law principles.
12.4. Arbitration Procedures:
- The arbitration shall be conducted by a single arbitrator selected by mutual agreement of the parties or, failing such agreement within thirty (30) days, appointed in accordance with the rules of the administering body.
- The arbitrator shall have the authority to grant any form of appropriate relief, whether legal or equitable in nature, including interim or preliminary relief.
- All aspects of the arbitration shall be treated as confidential. The arbitrator may issue orders to protect confidentiality, including orders restricting the disclosure of sensitive information.
- The decision of the arbitrator shall be final and binding upon the parties, and there shall be no appeal. The arbitrator's award may be entered as a judgment in any court of competent jurisdiction.
12.5. Fees and Costs: Each party shall bear its own costs and expenses and an equal share of the arbitration fees and costs incurred through the arbitration administration. However, the arbitrator may award reasonable attorneys’ fees and costs to the prevailing party, to the extent permitted by law.
12.6. Exceptions to Arbitration: Claims and disputes about the infringement or validity of any intellectual property rights of the Company or allegations of theft, piracy, or unauthorized use of materials are not subject to arbitration and may, at the Company's discretion, be submitted to the appropriate courts.
12.7. Severability: If any part of this Dispute Resolution clause is found to be invalid or unenforceable, the remaining portions will remain in effect, and the invalid or unenforceable provision will be substituted with a valid, enforceable provision that most closely matches the intent of the original language.
13. DATA PRIVACY AND SECURITY
13.1. Compliance with Data Protection Laws: Affiliate Program Participants are required to fully comply with all applicable data protection laws, regulations, and guidelines (collectively, "Data Protection Laws") relevant to their operations. This includes, but is not limited to, the General Data Protection Regulation (GDPR) for processing personal data of European Union residents, the California Consumer Privacy Act (CCPA), and any other regional or national laws applicable to the locations in which the Affiliate Program Participant operates.
13.2. Responsibilities of Affiliates:
13.2.1. Data Collection and Use:
13.2.1.A) Affiliate Program Participants must ensure that all personal data collected is obtained legally, with clear and informed consent from the data subjects, and is used only for legally permissible purposes directly related to the execution of the Affiliate Agreement.
13.2.1.B) Affiliate Program Participants must provide data subjects with clear and accurate information about the scope and purpose of data collection, how the data will be used, and how long it will be retained.
13.2.2. Data Security Measures:
13.2.2.A) Affiliate Program Participants are required to implement and maintain robust security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures should include, but are not limited to, encryption, access control mechanisms, and secure data storage solutions.
13.2.2.B) Affiliate Program Participants must regularly review and update their security practices to address new and emerging security threats.
13.2.3. Data Sharing and Transfer:
13.2.3.A) Any sharing or transfer of personal data must comply with the relevant Data Protection Laws. Affiliate Program Participants must ensure that third parties with whom personal data is shared also adhere to compliant data protection standards.
13.2.3.B) International transfers of personal data must be conducted in accordance with legal frameworks that adequately protect the data, such as the EU-US Privacy Shield framework or standard contractual clauses approved by competent authorities.
13.2.4. Data Subject Rights:
13.2.4.A) Affiliate Program Participants must respect and facilitate the exercise of data subject rights under applicable Data Protection Laws. These rights may include the right to access, correct, delete, or transfer their personal data, and the right to withdraw consent to data processing.
13.2.4.B) Affiliate Program Participants should establish and maintain effective and accessible mechanisms to respond to data subject requests within legally mandated time frames.
13.2.5. Breach Notification:
13.2.5.A) In the event of a data breach involving personal data, Affiliate Program Participants are required to notify the Company and the relevant data protection authorities promptly, typically within 72 hours, unless the breach is unlikely to result in a risk to the rights and freedoms of natural persons.
13.2.5.B) Affiliate Program Participants must also communicate any high-risk breaches to the affected data subjects without undue delay, providing details of the breach and recommended measures to mitigate potential adverse effects.
13.3. Audit and Compliance Verification: The Company reserves the right to audit Affiliate Program Participants’ compliance with this Data Privacy and Security clause. Affiliate Program Participants must cooperate fully with any audits and provide all necessary documentation to demonstrate their compliance.
13.4. Legal Liability: Failure to comply with this clause may result in penalties under applicable Data Protection Laws, termination of the Affiliate Agreement, and potential legal action by affected data subjects or regulatory authorities.
14. AUDITING RIGHTS
14.1. General Audit Provision: The Company reserves the right to conduct audits of the activities of all Affiliate Program Participants to confirm compliance with the terms and conditions of the Affiliate Agreement. This includes, but is not limited to, reviewing promotional methods, materials, and any other affiliate actions related to the marketing and sale of the Company’s services.
14.2. Scope of Auditing:
14.2.1. Promotional Methods and Materials: The Company may review all forms of promotion used by Affiliate Program Participants, including but not limited to digital advertisements, email campaigns, social media posts, and printed materials.
14.2.2. Compliance with Agreement Terms: Audits may also assess the adherence of Affiliate Program Participants to all other terms of the Affiliate Agreement, including but not limited to the use of approved branding, accuracy of information presented about the Company’s services, and compliance with legal and ethical standards.
14.2.3. Financial Transactions and Records: The Company reserves the right to audit financial transactions and records related to Affiliate Program Participant compensations and any claims made by Affiliate Program Participants for reimbursement or payment under the program to confirm accuracy in an effort to prevent fraudulent activities.
14.3. Audit Procedures:
- The Company will notify Affiliate Program Participants of the intent to audit at least seven (7) days in advance unless urgent circumstances dictate a shorter notice period.
- Audits will be conducted in a manner that minimizes disruption to the Affiliate Program Participants’ operations, and all efforts will be made to conduct audits during normal business hours.
- Affiliate Program Participants are required to cooperate fully with the Company’s auditing team and to provide access to all relevant materials, records, and personnel.
14.4. Corrective Actions:
- If an audit reveals non-compliance with the Affiliate Agreement or any other discrepancies, the Company may provide the Affiliate Program Participant with a report of findings and may require corrective actions to be taken within a specified timeframe.
- Failure to comply with corrective action requirements may result in penalties, including but not limited to, suspension of the Affiliate relationship, reduction of commissions, or termination of the Affiliate Agreement.
14.5. Confidentiality: Both the Company and the Affiliate Program Participant agree to maintain the confidentiality of the audit process and the findings, except as required by law or in furtherance of correcting identified issues.
14.6. Legal Compliance: Audits are intended to confirm that Affiliate Program Participants remain in compliance with all applicable laws and regulations. Non-compliance identified during audits may need to be reported to relevant authorities as required by law.
15. DEFINITIONS
15.1. Affiliate Code: A unique identifier provided to Affiliate Program Participants by Home Watch of America, LLC, used to track the introduction of Affiliate Leads to Home Watch of America, LLC and attribute service purchases to an Affiliate Program Participant for Commission purposes.
15.2. Affiliate Form: A standardized form provided to Affiliate Program Participants by Home Watch of America, used to track the introductions and consent of Affiliate Leads and facilitate the documentation necessary for establishing Payment Eligibility.
15.3. Affiliate Introduction: The act of an Affiliate Program Participant introducing an Affiliate Lead to Home Watch of America, LLC through the use of a standardized Affiliate Form.
15.4. Affiliate Lead: A potential customer introduced by an Affiliate Program Participant under the Affiliate Program, who has expressed interest in purchasing and using Home Watch of America LLC’s services. The Affiliate Lead has provided explicit consent to be contacted by Home Watch of America, LLC, including receiving communications via email, telephone, and other methods regarding the services and related promotions.
15.5. Affiliate Lead Qualification: The process by which an Affiliate Lead is confirmed as meeting all necessary criteria to be considered for Commissions. This includes the purchase of a Home Watch of America membership and the completion of four specified services by the Affiliate Lead.
15.6. Affiliate Program: A structured system established by Home Watch of America, LLC for enlisting and managing affiliations with individuals (referred to as “Affiliate Program Participants”) to promote and facilitate the use of Home Watch of America LLC’s services in exchange for financial compensation.
15.7. Affiliate Program Participants: Individuals selectively invited and agreeing to participate in the Affiliate Program. Affiliate Program Participants promote Home Watch of America, LLC’s services under the terms outlined in this agreement. Commission is awarded as detailed herein, contingent upon meeting the Payment Eligibility criteria specified in the Affiliate Program guidelines.
15.8. Commission: Financial compensation awarded to Affiliate Program Participant for successfully introducing a qualified Affiliate Lead who purchases a membership and completes four Home Watch services as per the established criteria.
15.9. Payment Eligibility: The conditions under which Affiliate Program Participants become eligible to receive payment for their introduction of an Affiliate Lead. These conditions include the full completion of four services by the Affiliate Lead, any applicable membership fees, and full payment for these services and fees received by Home Watch of America.
15.10. Qualified Affiliate Lead: An individual introduced to Home Watch of America by an Affiliate Program Participant who purchases a Home Watch of America membership and completes four services as specified, with full payment made for these services.
15.11. Service Fulfillment: The condition under which an Affiliate Lead completes four specified services purchased as part of the membership, satisfying the terms agreed upon. Completion to the satisfaction of Home Watch of America, as determined in accordance with our service standards, is required.
15.12. Termination of Participation: The process by which either party (Home Watch of America or the Affiliate Program Participant) may end the Affiliate Program Participant’s involvement in the Affiliate Program. This may occur voluntarily by the Affiliate Program Participant or may be initiated by Home Watch of America for any reason and without cause.
15.13. Website: Refers to the official Home Watch of America website http://www.hwofa.com, which hosts information about the services offered, terms of the Affiliate Program, and additional resources for both current and prospective clients.
16. CONTACT INFORMATION
If you have any questions regarding this disclosure or any aspect of our Affiliate Program, please contact us at homewatch@hwofa.com or (800) 417-5911, Ext 0. We are committed to providing clear answers and support to ensure a transparent and satisfactory experience for all parties involved.
Last Updated: July 30, 2024
1. INTRODUCTION
Home Watch of America, LLC (hereinafter referred to as “the Company”, “Home Watch of America”, "Our", “Us”, “We”) is dedicated to maintaining the highest standards of transparency and integrity. This disclosure outlines the specifics of our Affiliate Program, clarifying the relationship between the Company and Affiliate Program Participants, and detailing the compensation structure.
2. CUSTOMER AWARENESS
This disclosure is provided to ensure that all potential customers are aware of the affiliate relationship prior to engaging our services. If you were introduced to Home Watch of America through one of our Affiliate Program Participants, it's important to understand that:
- The Affiliate Program Participant may receive compensation.
- The compensation is contingent upon your completion of the conditions stated above.
- Affiliate Program Participants are independent and not direct representatives of the Company.
3. AFFILIATE COMPENSATION AND CONDITIONS
Affiliate Program Participants are an integral part of our outreach and marketing efforts. They help us connect with potential customers who are interested in our home watch services. Here’s how the compensation process works:
3.A) Commission: Affiliate Program Participants may receive a commission of $100 for each Qualified Affiliate Lead who completes the requisite Service Fulfillment. This fulfillment involves the purchase of a membership and the successful completion of four (4) specified services by the Affiliate Lead.
3.B) Payment Conditions: The commission is payable only after the Affiliate Lead has made full payment for, and completed, these services. The commission is attributed to the Affiliate Program Participant once all service conditions are met and verified by the Company.
4. AFFILIATE OBLIGATIONS AND RESPONSIBILITIES
Affiliate Program Participants are expected to:
- Conduct their promotions ethically and transparently.
- Ensure that any claims they make about the Company are accurate and substantiated.
- Clearly disclose their affiliate status in all promotional materials, ensuring that the consumers are aware of the affiliate relationship before engaging with our services.
5. NATURE OF THE AFFILIATE RELATIONSHIP
Affiliate Program Participants are independent persons or entities who promote the Company services under the Terms outlined in our Affiliate Agreement. They are not employees or agents of the Company. Instead, they operate independently to introduce potential customers through targeted outreach.
6. PROMOTIONAL GUIDELINES
6.1. Purpose of Guidelines: Affiliate Program Participants are required to promote the Company’s services ethically, legally, and in alignment with our brand standards. This section outlines acceptable practices and provides specific examples to guide your promotional efforts.
6.2. Acceptable Practices:
- Truthful Advertising: Ensure all promotional content is accurate and substantiates any claims made about the Company’s services.
- Brand Consistency: Use only approved branding materials provided by the Company to maintain brand consistency.
- Disclosure of Relationship: Clearly disclose your affiliate relationship with the Company in all promotional materials using recommended phrasing such as “#ad” or “#sponsored” prominently displayed.
6.3. Unacceptable Practices:
- Misleading Claims: Avoid making unverified claims or suggesting that benefits or results are guaranteed.
- Unauthorized Testimonials: Do not use testimonials or endorsements without documented consent and proof that they reflect genuine, honest opinions.
- Manipulation of Reviews: Do not manipulate or fabricate customer reviews under any circumstances.
6.4. Examples of Compliant Advertising:
- Compliant Ad: An advertisement that includes a clear call-to-action, a direct link to the Company website, a proper endorsement disclosure, and adheres to factual claims about services.
- Non-Compliant Ad: An ad that implies the Company’s services are endorsed by a celebrity who has not formally endorsed the services, lacks necessary disclaimers, or exaggerates potential benefits.
6.5. Social Media Specific Guidelines:
- Hashtag Usage: Always include #ad or #sponsored in the first three lines of any post made on social media platforms to ensure transparency.
- Platform Compliance: Follow specific advertising rules unique to each social media platform, such as Meta’s Branded Content Policies and Instagram’s content guidelines.
6.6. Consequences of Non-Compliance: Non-adherence to these promotional guidelines may result in immediate corrective actions by the Company, including but not limited to suspension or termination of the affiliate partnership, and potential legal actions depending on the severity of the violation.
6.7. Regular Updates and Training: The Company may provide periodic updates to these guidelines as necessary to reflect changes in legal standards and marketing practices. Affiliates are expected to stay informed about current best practices and any changes in promotional guidelines.
7. LEGAL AND ETHICAL COMPLIANCE
The Affiliate Program Participant is responsible for full compliance with all applicable laws, including the Federal Trade Commission (FTC) guidelines on endorsements and testimonials.
8. LIMITATION OF LIABILITY
THE COMPANY EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY FOR ANY CLAIMS, DAMAGES, LOSSES, COSTS, OR EXPENSES (INCLUDING, WITHOUT LIMITATION, ATTORNEYS’ FEES) THAT ARISE DIRECTLY OR INDIRECTLY FROM ANY ACTIONS, OMISSIONS, OR CONDUCT OF ITS AFFILIATE PROGRAM PARTICIPANTS. THIS LIMITATION OF LIABILITY APPLIES TO, BUT IS NOT LIMITED TO, ANY MISCONDUCT, NEGLIGENCE, MISREPRESENTATION, OR FRAUDULENT ACTIVITY PERPETRATED BY AN AFFILIATE PROGRAM PARTICIPANT UNDER THE AFFILIATE PROGRAM.
THE COMPANY IS NOT RESPONSIBLE FOR ANY UNAUTHORIZED ACTIONS TAKEN BY AFFILIATE PROGRAM PARTICIPANTS THAT ARE NOT EXPRESSLY AUTHORIZED UNDER THE TERMS OF THE AFFILIATE AGREEMENT. SUCH UNAUTHORIZED ACTIONS INCLUDE, BUT ARE NOT LIMITED TO, THE MISUSE OF THE COMPANY’S BRANDING, THE UNAUTHORIZED REPRESENTATION OF ENDORSEMENT OR PARTNERSHIP BEYOND THE SCOPE OF THE AFFILIATE AGREEMENT, OR ANY ENGAGEMENT IN ACTIVITIES THAT THE COMPANY HAS NOT APPROVED.
MOREOVER, THIS LIMITATION OF LIABILITY EXTENDS TO ANY CLAIMS OF THIRD-PARTY LIABILITY WHERE AN AFFILIATE PROGRAM PARTICIPANT’S ACTIONS OR MISREPRESENTATIONS MIGHT IMPLY THE COMPANY’S INVOLVEMENT OR RESPONSIBILITY. THE COMPANY SHALL NOT BE HELD ACCOUNTABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
AFFILIATE PROGRAM PARTICIPANTS MUST UNDERSTAND THAT THEY ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF THE COMPANY. THE RELATIONSHIP STIPULATED IN THE AFFILIATE AGREEMENT DOES NOT CREATE A PARTNERSHIP, JOINT VENTURE, OR ANY OTHER FORM OF LEGAL ASSOCIATION THAT WOULD IMPOSE LIABILITY UPON ONE PARTY FOR THE ACT OR FAILURE TO ACT OF THE OTHER PARTY, EXCEPT AS EXPRESSLY OUTLINED IN THE AGREEMENT.
THE COMPANY’S LIABILITY IN CONNECTION WITH THE AFFILIATE PROGRAM, UNDER ANY CAUSE OF ACTION OR THEORY, SHALL BE STRICTLY LIMITED TO THE AMOUNT PAID, IF ANY, BY THE COMPANY TO THE AFFILIATE PROGRAM PARTICIPANT UNDER THE AGREEMENT DURING THE THREE (3) MONTHS PRIOR TO THE EVENT GIVING RISE TO SUCH CLAIM. AFFILIATE PROGRAM PARTICIPANTS AGREE THAT THIS LIMITATION IS AN AGREED ALLOCATION OF RISK AND IS A REFLECTION OF THE RATE OF COMPENSATION.
IN NO EVENT SHALL THE COMPANY BE HELD LIABLE FOR ANY CLAIMS ARISING FROM THE AFFILIATE PROGRAM PARTICIPANT’S FAILURE TO FOLLOW GUIDELINES PROVIDED BY THE COMPANY, INCLUDING BUT NOT LIMITED TO COMPLIANCE WITH LAWS, REGULATIONS, OR FTC GUIDELINES.
9. INDEMNIFICATION
Affiliate Program Participants agree to defend, indemnify, and hold harmless the Company and its directors, officers, employees, agents, successors, and assigns (collectively, the “Indemnified Parties”) from and against any and all liabilities, damages, judgments, settlements, penalties, fines, costs, or expenses (including reasonable attorneys’ fees and other litigation expenses) arising out of or relating to:
9.1. Breach of Agreement: Any breach of the Affiliate Agreement or violation of any representation, warranty, or covenant made by the Affiliate Program Participant, including but not limited to, failure to comply with any terms and conditions of the Affiliate Agreement.
9.2. Illegal Actions: Any illegal or fraudulent actions undertaken by the Affiliate Program Participant in connection with their participation in the Affiliate Program.
9.3. Misrepresentation: Any misrepresentation or false advertising related to the Company’s services, including claims not authorized or supported by the Company.
9.4. Third-Party Claims: Any third-party claims arising from the Indemnifying Party’s activities under the Affiliate Program, including but not limited to claims for defamation, violation of rights of privacy or publicity, loss of service by other customers, and infringement of intellectual property rights.
9.5. Non-Compliance with Laws: Any non-compliance with local, state, federal, or international laws and regulations by the Affiliate Program Participant, especially concerning advertising, email marketing, and consumer protection.
The Affiliate Program Participant’s obligation to indemnify will survive the expiration or termination of the Affiliate Agreement and will include any claims or demands made after the conclusion of the agreement.
The Indemnified Parties shall provide prompt notice of any claim or legal action arising out of activities conducted under the Affiliate Program. The Affiliate Program Participant will have the right to participate in the defense of any such claim at its expense and negotiate its settlement. However, the Affiliate Program Participant will not agree to any settlement that imposes any obligation or liability on the Indemnified Parties without its prior express consent.
This indemnification obligation is intended to apply broadly and includes any and all claims and causes of action attributed to the negligence, acts, or omissions of the Affiliate Program Participant.
10. TERMINATION RIGHTS
The Company reserves the right to terminate the affiliate relationship with any Affiliate Program Participant at any time, with or without notice, for any reason or for no reason, at its sole discretion. The grounds for such termination include, but are not limited to, the following:
10.1. Breach of Agreement: Any breach of the Affiliate Agreement or non-compliance with any terms and conditions specified therein. This includes, but is not limited to, failure to adhere to the marketing guidelines, misrepresentation of services, or misuse of Company branding.
10.2. Unethical Conduct: Engagement in unethical conduct or practices that are detrimental to the integrity or reputation of the Company, including fraudulent activities, deceptive practices, or violation of applicable laws and regulations.
10.3. Legal Compliance Issues: Failure to comply with relevant legal and regulatory requirements that govern the Affiliate Program Participant’s activities in connection with the Affiliate Program.
10.4. Performance Issues: Unsatisfactory performance or failure to meet the performance standards as determined by the Company in its reasonable judgment.
10.5. Damaging Actions: Any actions or behavior by the Affiliate Program Participant that could potentially harm the customers or other affiliates, or that pose a risk to the safety, security, or operational effectiveness of the Company.
Upon termination:
- The Affiliate Program Participant must cease all promotional activities and use of Company materials, trademarks, and any other assets related to the Affiliate Program.
- The Affiliate Program Participant must remove all references to the Company from their marketing materials and online platforms immediately.
- Any pending commissions owed to the Affiliate Program Participant will be subject to review; commissions attributable to transactions occurring before the termination may be paid, provided those transactions are not subject to dispute or refund.
The Company will communicate the decision to terminate the affiliation through the contact information provided by the Affiliate Program Participant in the Affiliate Agreement.
This Termination Rights clause shall survive the expiration or termination of the Affiliate Agreement and is enforceable even after the conclusion of the affiliation.
11. COMPLIANCE WITH LAWS
The Affiliate Program Participant is strictly required to adhere to all applicable local, state, federal, and international laws and regulations (collectively, “Applicable Laws”) governing their conduct. This includes, but is not limited to, laws and regulations related to marketing, advertising, email communications, data protection, consumer protection, and any other relevant aspects of their affiliate activities.
11.1. Marketing and Advertising Compliance: Affiliate Program Participants must ensure that all advertising and promotional materials, both online and offline, fully comply with the legal standards and ethical guidelines established by the Federal Trade Commission (FTC) and other relevant regulatory bodies. Affiliate Program Participants are prohibited from engaging in deceptive, misleading, or otherwise unethical practices, including making false claims about the services offered by the Company or the potential benefits of such services.
11.2. Data Protection and Privacy: Affiliate Program Participants must comply with all relevant data protection laws such as the General Data Protection Regulation (GDPR) for EU residents, the California Consumer Privacy Act (CCPA) for California residents, and any other applicable data privacy laws. This includes obtaining proper consent from individuals prior to collecting, using, or disclosing their personal information, ensuring the security of the personal data they handle, and providing individuals with the ability to access, correct, or delete their personal data as required by law.
11.3. Email Communication: Affiliate Program Participants must adhere to the CAN-SPAM Act or similar legislation governing commercial email communications. This includes providing clear “opt-out” mechanisms in emails, accurately identifying the message as an advertisement, and ensuring that email headers and subject lines are not deceptive.
11.4. Consumer Protection: Affiliate Program Participants must respect consumer rights and adhere to fair trading practices. They should avoid any action that could be harmful to consumers or that could damage the reputation of the Company by association.
11.5. Reporting Obligations: Affiliate Program Participants are required to maintain comprehensive records of their activities to demonstrate compliance with all Applicable Laws and to provide such records to the Company upon request. The Company reserves the right to conduct audits or request reports periodically to verify an Affiliate Program Participant’s compliance.
11.6. Legal Consequences for Non-Compliance: Failure to comply with these legal requirements may result in immediate termination of the affiliate relationship, as outlined in the Termination Rights clause of the Affiliate Agreement. Additionally, non-compliance may expose the Affiliate Program Participant to civil or criminal penalties under applicable laws.
12. DISPUTE RESOLUTION
12.1. Mandatory Binding Arbitration: Any disputes, controversies, or claims arising out of or relating to the Affiliate Agreement between the Company and an Affiliate Program Participant, including but not limited to its interpretation, performance, breach, termination, or validity, shall be resolved exclusively through final and binding arbitration. This includes any claims against other parties relating to services or products provided or billed to Affiliate Program Participants whenever the dispute involves the Company, whether the dispute arises under contract, tort, statute, or any other legal or equitable basis.
12.2. Governing Rules: The arbitration shall be conducted in accordance with the rules of the American Arbitration Association (AAA) applicable to commercial disputes. If AAA is not available or if both parties agree, another arbitration service may be used.
12.3. Arbitration Location and Law: The arbitration proceedings shall be held in Wilmington, Delaware. The arbitration agreement and all proceedings thereunder shall be governed by the laws of the State of Delaware, without regard to its conflict of law principles.
12.4. Arbitration Procedures:
- The arbitration shall be conducted by a single arbitrator selected by mutual agreement of the parties or, failing such agreement within thirty (30) days, appointed in accordance with the rules of the administering body.
- The arbitrator shall have the authority to grant any form of appropriate relief, whether legal or equitable in nature, including interim or preliminary relief.
- All aspects of the arbitration shall be treated as confidential. The arbitrator may issue orders to protect confidentiality, including orders restricting the disclosure of sensitive information.
- The decision of the arbitrator shall be final and binding upon the parties, and there shall be no appeal. The arbitrator's award may be entered as a judgment in any court of competent jurisdiction.
12.5. Fees and Costs: Each party shall bear its own costs and expenses and an equal share of the arbitration fees and costs incurred through the arbitration administration. However, the arbitrator may award reasonable attorneys’ fees and costs to the prevailing party, to the extent permitted by law.
12.6. Exceptions to Arbitration: Claims and disputes about the infringement or validity of any intellectual property rights of the Company or allegations of theft, piracy, or unauthorized use of materials are not subject to arbitration and may, at the Company's discretion, be submitted to the appropriate courts.
12.7. Severability: If any part of this Dispute Resolution clause is found to be invalid or unenforceable, the remaining portions will remain in effect, and the invalid or unenforceable provision will be substituted with a valid, enforceable provision that most closely matches the intent of the original language.
13. DATA PRIVACY AND SECURITY
13.1. Compliance with Data Protection Laws: Affiliate Program Participants are required to fully comply with all applicable data protection laws, regulations, and guidelines (collectively, "Data Protection Laws") relevant to their operations. This includes, but is not limited to, the General Data Protection Regulation (GDPR) for processing personal data of European Union residents, the California Consumer Privacy Act (CCPA), and any other regional or national laws applicable to the locations in which the Affiliate Program Participant operates.
13.2. Responsibilities of Affiliates:
13.2.1. Data Collection and Use:
13.2.1.A) Affiliate Program Participants must ensure that all personal data collected is obtained legally, with clear and informed consent from the data subjects, and is used only for legally permissible purposes directly related to the execution of the Affiliate Agreement.
13.2.1.B) Affiliate Program Participants must provide data subjects with clear and accurate information about the scope and purpose of data collection, how the data will be used, and how long it will be retained.
13.2.2. Data Security Measures:
13.2.2.A) Affiliate Program Participants are required to implement and maintain robust security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures should include, but are not limited to, encryption, access control mechanisms, and secure data storage solutions.
13.2.2.B) Affiliate Program Participants must regularly review and update their security practices to address new and emerging security threats.
13.2.3. Data Sharing and Transfer:
13.2.3.A) Any sharing or transfer of personal data must comply with the relevant Data Protection Laws. Affiliate Program Participants must ensure that third parties with whom personal data is shared also adhere to compliant data protection standards.
13.2.3.B) International transfers of personal data must be conducted in accordance with legal frameworks that adequately protect the data, such as the EU-US Privacy Shield framework or standard contractual clauses approved by competent authorities.
13.2.4. Data Subject Rights:
13.2.4.A) Affiliate Program Participants must respect and facilitate the exercise of data subject rights under applicable Data Protection Laws. These rights may include the right to access, correct, delete, or transfer their personal data, and the right to withdraw consent to data processing.
13.2.4.B) Affiliate Program Participants should establish and maintain effective and accessible mechanisms to respond to data subject requests within legally mandated time frames.
13.2.5. Breach Notification:
13.2.5.A) In the event of a data breach involving personal data, Affiliate Program Participants are required to notify the Company and the relevant data protection authorities promptly, typically within 72 hours, unless the breach is unlikely to result in a risk to the rights and freedoms of natural persons.
13.2.5.B) Affiliate Program Participants must also communicate any high-risk breaches to the affected data subjects without undue delay, providing details of the breach and recommended measures to mitigate potential adverse effects.
13.3. Audit and Compliance Verification: The Company reserves the right to audit Affiliate Program Participants’ compliance with this Data Privacy and Security clause. Affiliate Program Participants must cooperate fully with any audits and provide all necessary documentation to demonstrate their compliance.
13.4. Legal Liability: Failure to comply with this clause may result in penalties under applicable Data Protection Laws, termination of the Affiliate Agreement, and potential legal action by affected data subjects or regulatory authorities.
14. AUDITING RIGHTS
14.1. General Audit Provision: The Company reserves the right to conduct audits of the activities of all Affiliate Program Participants to confirm compliance with the terms and conditions of the Affiliate Agreement. This includes, but is not limited to, reviewing promotional methods, materials, and any other affiliate actions related to the marketing and sale of the Company’s services.
14.2. Scope of Auditing:
14.2.1. Promotional Methods and Materials: The Company may review all forms of promotion used by Affiliate Program Participants, including but not limited to digital advertisements, email campaigns, social media posts, and printed materials.
14.2.2. Compliance with Agreement Terms: Audits may also assess the adherence of Affiliate Program Participants to all other terms of the Affiliate Agreement, including but not limited to the use of approved branding, accuracy of information presented about the Company’s services, and compliance with legal and ethical standards.
14.2.3. Financial Transactions and Records: The Company reserves the right to audit financial transactions and records related to Affiliate Program Participant compensations and any claims made by Affiliate Program Participants for reimbursement or payment under the program to confirm accuracy in an effort to prevent fraudulent activities.
14.3. Audit Procedures:
- The Company will notify Affiliate Program Participants of the intent to audit at least seven (7) days in advance unless urgent circumstances dictate a shorter notice period.
- Audits will be conducted in a manner that minimizes disruption to the Affiliate Program Participants’ operations, and all efforts will be made to conduct audits during normal business hours.
- Affiliate Program Participants are required to cooperate fully with the Company’s auditing team and to provide access to all relevant materials, records, and personnel.
14.4. Corrective Actions:
- If an audit reveals non-compliance with the Affiliate Agreement or any other discrepancies, the Company may provide the Affiliate Program Participant with a report of findings and may require corrective actions to be taken within a specified timeframe.
- Failure to comply with corrective action requirements may result in penalties, including but not limited to, suspension of the Affiliate relationship, reduction of commissions, or termination of the Affiliate Agreement.
14.5. Confidentiality: Both the Company and the Affiliate Program Participant agree to maintain the confidentiality of the audit process and the findings, except as required by law or in furtherance of correcting identified issues.
14.6. Legal Compliance: Audits are intended to confirm that Affiliate Program Participants remain in compliance with all applicable laws and regulations. Non-compliance identified during audits may need to be reported to relevant authorities as required by law.
15. DEFINITIONS
15.1. Affiliate Code: A unique identifier provided to Affiliate Program Participants by Home Watch of America, LLC, used to track the introduction of Affiliate Leads to Home Watch of America, LLC and attribute service purchases to an Affiliate Program Participant for Commission purposes.
15.2. Affiliate Form: A standardized form provided to Affiliate Program Participants by Home Watch of America, used to track the introductions and consent of Affiliate Leads and facilitate the documentation necessary for establishing Payment Eligibility.
15.3. Affiliate Introduction: The act of an Affiliate Program Participant introducing an Affiliate Lead to Home Watch of America, LLC through the use of a standardized Affiliate Form.
15.4. Affiliate Lead: A potential customer introduced by an Affiliate Program Participant under the Affiliate Program, who has expressed interest in purchasing and using Home Watch of America LLC’s services. The Affiliate Lead has provided explicit consent to be contacted by Home Watch of America, LLC, including receiving communications via email, telephone, and other methods regarding the services and related promotions.
15.5. Affiliate Lead Qualification: The process by which an Affiliate Lead is confirmed as meeting all necessary criteria to be considered for Commissions. This includes the purchase of a Home Watch of America membership and the completion of four specified services by the Affiliate Lead.
15.6. Affiliate Program: A structured system established by Home Watch of America, LLC for enlisting and managing affiliations with individuals (referred to as “Affiliate Program Participants”) to promote and facilitate the use of Home Watch of America LLC’s services in exchange for financial compensation.
15.7. Affiliate Program Participants: Individuals selectively invited and agreeing to participate in the Affiliate Program. Affiliate Program Participants promote Home Watch of America, LLC’s services under the terms outlined in this agreement. Commission is awarded as detailed herein, contingent upon meeting the Payment Eligibility criteria specified in the Affiliate Program guidelines.
15.8. Commission: Financial compensation awarded to Affiliate Program Participant for successfully introducing a qualified Affiliate Lead who purchases a membership and completes four Home Watch services as per the established criteria.
15.9. Payment Eligibility: The conditions under which Affiliate Program Participants become eligible to receive payment for their introduction of an Affiliate Lead. These conditions include the full completion of four services by the Affiliate Lead, any applicable membership fees, and full payment for these services and fees received by Home Watch of America.
15.10. Qualified Affiliate Lead: An individual introduced to Home Watch of America by an Affiliate Program Participant who purchases a Home Watch of America membership and completes four services as specified, with full payment made for these services.
15.11. Service Fulfillment: The condition under which an Affiliate Lead completes four specified services purchased as part of the membership, satisfying the terms agreed upon. Completion to the satisfaction of Home Watch of America, as determined in accordance with our service standards, is required.
15.12. Termination of Participation: The process by which either party (Home Watch of America or the Affiliate Program Participant) may end the Affiliate Program Participant’s involvement in the Affiliate Program. This may occur voluntarily by the Affiliate Program Participant or may be initiated by Home Watch of America for any reason and without cause.
15.13. Website: Refers to the official Home Watch of America website http://www.hwofa.com, which hosts information about the services offered, terms of the Affiliate Program, and additional resources for both current and prospective clients.
16. CONTACT INFORMATION
If you have any questions regarding this disclosure or any aspect of our Affiliate Program, please contact us at homewatch@hwofa.com or (800) 417-5911, Ext 0. We are committed to providing clear answers and support to ensure a transparent and satisfactory experience for all parties involved.
